Founder-led support

Get help from the person building FetchNode.

Setup problem, confusing telemetry or a billing question? Send the shortest useful description and Remco will help you find the next step.

Open a support request
SETUP

Signals are missing

Include the setup-status label, deployment environment and which of the four verification signals arrived.

PRODUCT

An issue looks wrong

Send the FetchNode event ID and describe the result you expected. Never email private project keys or customer secrets.

BILLING

Plan or invoice help

Write from the account email and include the workspace name. Card details should only be entered in Stripe.